Careers in the Funeral Industry

At Horizon Funerals, we take pride in being one of Queensland’s leading funeral service providers. Our team is built on a foundation of compassion, professionalism, and excellence, ensuring every family we serve receives the highest level of care.

If you’re looking for a rewarding career in funeral services, we invite you to explore opportunities with us.

Why Work With Us?

At Horizon Funerals, we are committed to:

  • Attracting compassionate and skilled professionals who want to make a difference.

  • Providing industry-leading training and career development.

  • Empowering our team with the tools, resources, and autonomy to excel in their roles.

Why Qualifications Do I Need?

You don’t need formal qualifications to begin a career in funeral services. However, training is available to help you develop the necessary skills.

The most important qualities we look for include:

  • Empathy & Compassion – The ability to support grieving families with care and understanding.

  • Excellent Communication Skills – To provide guidance and reassurance in emotional situations.

  • Professionalism & Maturity – A calm and confident approach to sensitive circumstances.

Will I Received Training?

Yes! We provide comprehensive training to ensure our staff can offer the highest level of support. You’ll learn about:

  • Funeral service procedures and best practices

  • Understanding grief and bereavement

  • Handling sensitive conversations with care

  • Legal and ethical considerations in the industry

Our goal is to help you grow in your role and develop a fulfilling long-term career in funeral services.

Career Opportunities in Funeral Services

We offer a variety of roles within our funeral home:

  • Funeral Directors – Guide families through funeral arrangements with professionalism and care.
  • Funeral Assistants – Support funeral services and logistics with sensitivity and efficiency.
  • Mortuary & Embalming Specialists – Maintain the highest standards of care and preparation.
  • Administration & Customer Support – Provide compassionate service and assistance to families.

Employee Testimonials

Why I Love Being a Funeral Director

Helping families create meaningful and comforting memories during a funeral is at the heart of what I do. As a Funeral Director, I find deep professional and personal satisfaction in guiding families through one of life’s most challenging moments. Working with a dedicated team, we ensure every funeral service is handled with care, respect, and attention to detail.

No two days are the same because every family has a unique story to tell. Listening to eulogies reminds me how extraordinary people’s lives are—full of love, resilience, and legacy. It’s an honour to support families in planning a farewell that truly reflects their loved one’s journey.

Brandon Collett. Funeral Director

Join Our Team – Apply Now

Interested in joining our team? Submit your CV and cover letter using the form.

If you have any further questions or would like to learn more about career opportunities at Horizon Funerals, feel free to contact us.

Frequently Asked Questions (FAQs)

What roles are available in the funeral industry?

We have various roles, including funeral directors, assistants, mortuary specialists, and administrative staff.

No experience is required, but a compassionate nature and strong communication skills are essential.

We provide training and development programs to help our staff advance into leadership roles.

It can be, but it is also highly rewarding. You’ll make a real difference in people’s lives, and our supportive team environment helps navigate these challenges.

Application Form